Terms and conditions


The easiest way to contact the Let's Doodle Online Shop is to send an email to: info@lets-doodle.com

Our ambition is to answer you within 24 hours during business days. Mobile phone number: +351 928 020 673


9,60€ - worldwide


Please note that we don't have our clothing on stock. Each piece is made on demand and can take up to 5 days to finish it. After that, shipping to Portugal takes 2-3 business days, shipping to Europe usually takes between 5-14 business days, and worldwide shipping usually takes between 7-20 business days. Package is sent with regular national post service. Delivery might take longer also during sales or the public holidays. For more detailed information about your order and its delivery, please send us an email.


When your order has left our warehouse you will receive a shipping confirmation with a tracking number so you can track your order while is in transit.


When you have received your order you have 14 days to return it back to our warehouse in Portugal. The returned items have to be in its original condition with no wear marks and with all labels on. Send it to address below:

Let's Doodle
Rua dos Herminios 6
2520-417 Peniche

All returns are processed within 3 business days from the day it reaches our warehouse in Portugal. Returns of custom made hoodie are not possible.


If you purchased a product from our collection and you are not satisfied for any reason, return it to us, with no wear marks, unused and in the same condition you received it, within 14 days. You can exchange items for different size and color within the same price range as the product you returned. Your exchange order is sent back to you free of charge. Exchanges of custom made hoodie are not possible. Please, double check the measurements before you order.


Let's Doodle reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions.


These terms apply to all users of the domains lets-doodle.com and their sub-domains. The Terms and Conditions will be valid for all your future transactions with Let's Doodle and visits to the site. Let's Doodle reserves the right to revise these terms and conditions. Users are responsible for keeping themselves updated with such changes.


Let's Doodle can not promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. Let's Doodle may, at any time, amend the content of the site.
Although Let's Doodle strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, we will give you the option of placing a new order with the correct price or canceling your order. We cannot be responsible for any damaged caused from using the site or, for that matter, not being able to use the site.


The website and content at Let's Doodle are intended solely for personal, non-commercial use. You may download or copy the content and other downloadable materials displayed on the website for your personal use only. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from us. You may not modify the material in any way, without the prior written permission of the copyright owner.


This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.


By placing an order on our website, you confirm that you have read these terms and conditions and the privacy policy, and that you agree to them. Let's Doodle may choose to not accept your order in our discretion for any reason whatsoever without liability to you. Examples of when we may not accept your order are as follows:

  • If we are unable to obtain authorization of your payment.
  • If products are shown on the website but are not available or are incorrectly priced or otherwise incorrectly described.
  • If the delivery address you submit is the address of an entity or individual providing freight forwarding services.
  • After submitting your order, we will send you an order confirmation email with your order number, details of the product you have ordered from us and delivery details. Please note that the confirmation email is an acknowledgement that we have received your order and is not an acceptance of the order. Once the order has been processed, a shipping confirmation email will be sent with tracking information and shipping address. In the event prolonged inactivity causes your connection to the website to fail, your selection of goods may be lost. In such case, you will be required to re-enter your selection. Please note that items in your shopping basket are not reserved and may be purchased by other customers. Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors.


Let's Doodle may vary the prices of products listed on the website at any time and without any notice but such changes will not apply to products in respect of which you have been sent a shipping confirmation.
Please bear in mind that everything ordered from our web shop is shipped from Portugal. This means that if you live outside the European Union, you can and probably will be charged for tax, duty, import and brokerage fees when receiving the package.
As a customer, you are responsible for payment of any such import taxes and/or duties. We are unable to calculate the exact amount of duties and/or taxes of your package since these charges are imposed directly by your local customs. Please note that Let's Doodle don’t take any part of these charges and are out of our control. It might be a good idea to contact your local customs office before placing your order for current charges, so you are not surprised by charges you are not expecting.
If you refuse to pay the fee for your order, or if we can’t deliver the package due to wrong or faulty information, we will deduct the shipping fee and any other fees, such as added import tax and duty, from your refund since invoices then will be turned to us. Your refund will be reimbursed to the credit card / PayPal account used when placing the order within 10 business days from the day your returning order reach our warehouse.


Shipping worldwide takes, depending where you live. The delivery times are expected and works as guidelines only, and do not take in account possible delays caused by payment authorization or stock availability. Delivery time might be longer during periods of sale & public holidays.
Please make sure to submit the correct billing and shipping address associated to your credit card in order to avoid delays of receiving your order. Let's Doodle insures each purchase during the time is in transit until it´s delivered to your specified address. If you order is lost you need to contact us as soon as possible in order to start an investigation. Let's Doodle is not responsible for any delays caused by destinations customs clearance processes. We don’t refund any freight costs unless it’s because an error from our side.


All orders are final and due to the high tempo at our warehouse we are not able to cancel any placed orders.


We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.


In case of force majeure (e.g. war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events) the contract between you and Let's Doodle can be partially or fully terminated by Let's Doodle.


These terms of use are complied in accordance with Portuguese law and the Portuguese courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Portugal and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.


You are entitled to return items and get a refund, or exchange items within 14 days following the delivery of your order. The item must be in the same condition as it was when it was delivered including labels. The return shipping fee will not be refunded.
Returns will be processed within 3 business days from the day it reached our warehouse. Please note that the handling time might take longer during public holidays and sale periods.
If you are not happy with something you ordered you have a 14 day cooling off period to verify that the products suits you. All products need to be in original condition and you bear the cost of the return shipping. We will carry out a refund for the item sent back within 3 business days from the day your return has arrived at our warehouse. Please note that we will not refund you for the outgoing shipping cost if you return parts of your order.


You can exchange items into different sizes and colors within the same price range as the item you´re returning, except custom made hoodie which cannot be exchaned. All exchanges are based on stock availability and are shipped to you free of charge. If you want to exchange to an item that cost more please return your item with a request for a refund and purchase the new item separately.
All exchange orders to countries outside the European Union are sent out marked as "Warranty Replacement Order". This explains for your customs that you have already paid government tax and duty on your original tracking number, and that this is a replacement item. Should your customs insist and issue the fee again you will need to show proof that it is an exchange item and that you have already paid the fee, and have sent the original order back to us. Please have the tracking for your return and the receipt for the fee at hand.


Refund transactions will be reimbursed to the credit card / PayPal account that was used when placing the order. The bank transaction might take up 2-3 business days to proceed depending on your bank /credit holders.
Additional VAT charges will not be refunded. If you want a refund for your duties and/or taxes you´ll need to contact your regular national post service. Show proof that you have sent the items back for a refund and they will help out. Shipping costs will not be refunded.


If returning because of damaged goods or if the return is due to a mistake made by us, we will refund the cost of the item. Please contact customer service as soon as you discover the error and write “CLAIM” along with your order number as subject.
Returning an item is yours responsibility until it reaches us. For your own protection we recommend that you send the parcel using a delivery that insures you for the value of the goods.